Of course the way you would disconnect a Verizon telephone line is to call Verizon Customer Service. I realize that can sometimes turn into a very frustrating experience. What I do in such a case is:
In that case (Verizon or any other publically traded company)... I would go the Security and Exchange Commision's public filings site. You can search for the "EDGAR" Files by company name.
When I did a search for Verizon with the default options... there was just one pretty much uninformative document, but it did give:
BUSINESS ADDRESS:
STREET 1: 140 WEST STREET
STREET 2: 29TH FLOOR
CITY: NEW YORK
STATE: NY
ZIP: 10007
BUSINESS PHONE: 212-395-1000
Now, at least I have their business address and phone!
Going back to the Edgar page, I find that there is a Company Name Search. That comes up with 24 companies with the name Verizon in them... I clicked till I found the one with the same business adddress...
Now I have a long, long list of reports to view. I scrolled down to the 10-Q, their quarterly report. It has far more information than you could possible want to know... and one little bit that will get your problem resolved...
Ivan G. Seidenberg, Chairman and Chief Executive Officer
Call the main business number, 212-395-1000 and ask to speak with Mr. Seidenberg.
