How do you disconnect your phone lines?By Wilbur Corncob at 05/23/07 13:53
I called Verizon yesterday to disconnect 3 of my five telephone lines with them. First I got an office in Texas rather than Pennsylvania. That was after 10 minutes of hassle with clueless automated system.When I finally got a nice lady that "could" help me. We went over things. My biggest fear was that they would disconnected the wrong numbers. But she was very careful and triple checked the numbers. For two of the number she said she didn't know how to disconnect them (she didn't said ISDN, but it is an ISDN line). She then called the department that was supposed to deal with that, but she said they didn't know how either. So today, one of the lines was disconnected and the other two are still functional (and I presumed I am billing billed for them). The interesting question is if no one know hows to disconnect those lines, can I stop paying the bill and continue to receive service? If they can disconnect the service if I don't pay the bill (which I suspect they can) why can't I call and have it voluntarily disconnected? Calling back is far too serve self punishment so I will need to send a fax to the Chairman of the Board aka executive office of Verizon. News Digest Blog Tags: • verizon • isdn • customer service • - Permalink Trackbacks Trackback specific URI for this entry No trackbacks. Comments
Comment #1 VishwanathaGowda at 12/25/07 21:05
dear sir i am request you to disconnect my land line connection my phone number is 7955270 it is not working since 6 months it is situated at kondrahalli ,bylnarasapur (post), hoskote(taluk), Bangalore(rural dist) phune registered in the name of sonnegowda K telephone exchange: bylnarasapur phone no to disconnect: 7955270 Thanking you, yours sincerely, VishwanathaGowda Comment #2 Diya Nayak at 04/01/08 13:12
dear sir From last 2 days I have been trying to call your customer service to disconnect my number. First I get very nice response but when they transfered my call to particular department, It goes in to the loop. Last time I gave 55 minutes but at the end i had to disconnect call. i am request you to disconnect my land line connection my phone number is 4107502354. I don't want to transfer it to my new location. Phone Number:- 410 750 2354 State :- Maryland Area Code:- 21043 Thanking you, Your Sincerely Diya Comment #3 Jewett L. Peyton at 05/05/08 14:36
i wish to have my telephone diconnected as soon as possible.My name is Jewett L. Peyton i live at 119 Farmview Dr. Watkinsville, Ga,30677,phone number is 706-769-7877. i donot want the phone transfered. i want it disconnected Thanks for your consideration in this matter. Comment #4 leila at 06/16/08 15:55
I 'M TRYING TO DISCONNECT MY HOME PHONE NUMBER SINCE THIS MORNING AND I'M STILL HAVING HARD TIME (IT IS 4 :PM!!!) I AM REALLY FRASTRATED....CAN ANY BODY HELP ME? Comment #5 Arlene Eisenman at 06/23/08 15:13
Please disconnect my phone number: 610 434-0998. Effective July 23, 2008. I tried and it is impossible to reach you by phone. I expect an immediate response by email. Comment #6 nicholas fallerino at 07/02/08 08:26
i am trying to disconnect my phone.I have been on hold for 3 days.it is july 2 2008 and I have moved and no longer need service my phone # is 610 534 2821.please do this asap. Comment #7 By Wilbur Corncob at 07/02/08 09:19
Do you people really think that if you can't get help from customer service having your phone line disconnected, you'll get it by posting a public message requesting it?!!?Why don't you contact the CEO or Chairman of the Board of Verzion?
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