'How do you disconnect your phone lines?'

How do you disconnect your phone lines?

By Wilbur Corncob at 05/23/07 13:53

I called Verizon yesterday to disconnect 3 of my five telephone lines with them. First I got an office in Texas rather than Pennsylvania. That was after 10 minutes of hassle with clueless automated system.

When I finally got a nice lady that "could" help me. We went over things. My biggest fear was that they would disconnected the wrong numbers. But she was very careful and triple checked the numbers.

For two of the number she said she didn't know how to disconnect them (she didn't said ISDN, but it is an ISDN line). She then called the department that was supposed to deal with that, but she said they didn't know how either.

So today, one of the lines was disconnected and the other two are still functional (and I presumed I am billing billed for them).

The interesting question is if no one know hows to disconnect those lines, can I stop paying the bill and continue to receive service? If they can disconnect the service if I don't pay the bill (which I suspect they can) why can't I call and have it voluntarily disconnected?

Calling back is far too serve self punishment so I will need to send a fax to the Chairman of the Board aka executive office of Verizon.

dear sir

i am request you to disconnect my land line connection my phone number is 7955270 it is not working since 6 months it is situated at kondrahalli ,bylnarasapur (post), hoskote(taluk), Bangalore(rural dist)

phune registered in the name of sonnegowda K

telephone exchange: bylnarasapur

phone no to disconnect: 7955270

Thanking you,

yours sincerely,

VishwanathaGowda

dear sir

From last 2 days I have been trying to call your customer service to disconnect my number.

First I get very nice response but when they transfered my call to particular department, It goes in to the loop. Last time I gave 55 minutes but at the end i had to disconnect call.

i am request you to disconnect my land line connection my phone number is 4107502354. I don't want to transfer it to my new location.

Phone Number:- 410 750 2354

State :- Maryland

Area Code:- 21043

Thanking you,

Your Sincerely

Diya

i wish to have my telephone diconnected as soon as possible.

My name is Jewett L. Peyton i live at 119 Farmview Dr. Watkinsville, Ga,30677,phone number is 706-769-7877. i donot want the phone transfered. i want it disconnected

Thanks for your consideration in this matter.

I 'M TRYING TO DISCONNECT MY HOME PHONE NUMBER SINCE THIS MORNING AND I'M STILL HAVING HARD TIME (IT IS 4 :PM!!!) I AM REALLY FRASTRATED....CAN ANY BODY HELP ME?

Please disconnect my phone number: 610 434-0998. Effective July 23, 2008. I tried and it is impossible to reach you by phone. I expect an immediate response by email.

i am trying to disconnect my phone.I have been on hold for 3 days.it is july 2 2008 and I have moved and no longer need service my phone # is 610 534 2821.please do this asap.

Do you people really think that if you can't get help from customer service having your phone line disconnected, you'll get it by posting a public message requesting it?!!?

Why don't you contact the CEO or Chairman of the Board of Verzion?

I have to call and disconnect. I am dreading doing it! I have had nothing but problems with verizon, there services, and there automated systems. They are hands down, the worst company I have had to deal with on any level! I won't EVER use them again!

this is so rediculious. i can not believe how long this customer service leaves you o hold forever. their probaly hoping you'll hang up so the service doesn't get disconnected. Then well they finally do answer the try everything in the book to keep you on with their service. Such crappy service.

I am having some major problems with Verizon. They are stating I am sending them bad checks via their website to pay my bill. Verizon is now acusing me of fraud and that they are sending my account to their fraud department.

Their customer advacy department told me they cannot help me. A supervisor was supposed to call me back and never did.

I need to talk to someone high up within Verizon and nobody within Verizon will point me in the right direction on how to contact someone to get this resolved.

Does anyone have any corporate or executive office information on how to contact someone who might do something for me?

Thank you.

Cindy Drye

Maryland

I have waited 1 hour to get our phone disconnected in Florida. I finally hung up. My hysband passed away last Monday and I need this done. It should not take this long.

I am trying to disconnect my phone service. I have called 3 different times today, and

am put on hold for up to a half an hour. Don't the phone company have enough operators? What am I sp

upposed to do now? Would someone please call me?

Verizon had me on hold for 35 min before I hung up trying to disconnect phone service..You are right, they want you to give up and keep the service. I was on hold for 8 days when I tried to have internet fixed.

I won't ever work with this company again.

But I still don't know how to stop service yet.

virgin media was supposed to disconnect my services today have not done that

San Bernardino Calif request.

Please disconnect my service with Verizon on August 25, 2009. We are moving out of state and do not want to keep the phone number.

Phone number is 909-887-3980

Account number 012590117628948003

please confirm via email when disconnect

I would never expect any phone company to stop billing me, just because they couldn't find the expertise to disconnect a line. They ALWAYS know how to generate and send bills. That's their real area of expertise, not telephonic communications.

DISCONNECT MY PHONE LINE THRU VERIZON AS OF OCT. 27

MY ACCOUNT#011735116410754203.

Disconnect 210-696-7276

Put your request in writing.

If you don't get a reply within 15 calendar days then send the same letter again.

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