Phone Hell Blog, punishing customers punishing customers, Phone Hell Blog most recent posts http://www.phonehell.com/punishing_customers en Thu, 17 Sep 2009 10:46:20 GMT 200 DirecTV Customer Service Objective: Treat your customers as bad as possible (punishing customers) Posted by Wilbur Corncob: (punishing customers) Email to: Chase Carey, CEO DirecTV, now Larry Hunter, Acting CEO A few months ago I emailed you about trouble that I had in getting my DirecTV service moved on March 20, 2009. I was without service for 3 weeks and the process of getting my service moved was an exercise in extreme frustration. Though I had been repeatedly told that I would<br>Tags: <b>directv</b>, <b>punishing customers</b>. Comments: 0. http://www.phonehell.com/directv/20090917-064620-DirecTV-Customer-Service-Objective-Treat-your-customers-as-bad-as-possible http://www.phonehell.com/directv/20090917-064620-DirecTV-Customer-Service-Objective-Treat-your-customers-as-bad-as-possible