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Movistar Fined in Chile for Poor Service

By Wilbur Corncob at 11/09/07 05:16
Accord to an undated article, Chile: Subtel fines mobile companies for bad service. Movistar among other cellular companies failed to provide uninterrupted service in Chile and was fined by the Government.

The Chile government was also worried about customers being provided with minimal information. Now if other governments follow the lead of Chile and also require Movistar and other cellular companies to offer good customer service we'll be all set!

"Good customer service" and "uninterrupted service" should both include the prohibition of the sale of "locked" phones.

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Comment #1 Paul at 02/18/08 14:53
Believe me.. it makes no difference.

They paid, and did nothing. I am a Brit, living in Chile.

The money they paid was equl to half a day of business for them. They paid, smiled, and walked out of court.

Nothing was improved or changed...

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