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Phone Hell Blog; September, 2009 Archive; Phone Hell Blog

from computers to cell phones, Microsoft is moving forward

09/26/09 19:14

A rumor recently commenced concerning Microsoft-branded phones using an Alchemy Ventures tablet. This comes as no surprise as Microsoft is widely known for their innovative and brilliant accomplishments, at least as far as the computer industry is concerned.

Read more: from computers to cell phones, Microsoft is moving forward [click]


Tags: microsoft smartphones • alchemy ventures • zune hd • touchscreen •
3 Comments. - Permalink


AT&T T1 circuit vs the Telegraph and the winner is...

By Wilbur Corncob at 09/23/09 18:23

I think today the winner must be the telegraph... because after receiving an email notification that a T1 circuit was down it stayed that way for 6 hours with just two burps of functionality.

Read more: AT&T T1 circuit vs the Telegraph and the winner is... [click]

Tags: t1 circuit • telegraph • att customer service • proactive trouble ticket •
0 Comments. - Permalink

DirecTV Customer Service Objective: Treat your customers as bad as possible

By Wilbur Corncob at 09/17/09 06:46

Email to: Chase Carey, CEO DirecTV, now Larry Hunter, Acting CEO

A few months ago I emailed you about trouble that I had in getting my DirecTV service moved on March 20, 2009. I was without service for 3 weeks and the process of getting my service moved was an exercise in extreme frustration. Though I had been repeatedly told that I would receive credit for the time I was without service, I believe a review of the actual billing will show that I actually paid roughly double the usual charges during period I had no service.

Read more: DirecTV Customer Service Objective: Treat your customers as bad as possible [click]

Tags: directv • punishing customers • bad customer service • larry hunter •
0 Comments. - Permalink

AT&T still finding difficulty with their iPhone customers

09/12/09 07:52
To all iPhone owners, AT&T seemingly has the answer. Some still wonder how it is they are planning to resolve the issues which they are currently facing.

Read more: AT&T still finding difficulty with their iPhone customers [click]

Tags: seth bloom • iphone users are outraged • youtube videos • the blogger guy •
0 Comments. - Permalink

iPhone and AT&T Services

09/10/09 07:34

iPhone has been one of the most popular mobile device since its released with its great mobile phone and internet functionalities,

Read more: iPhone and AT&T Services [click]

Tags: 3g network • iphone • att •
0 Comments. - Permalink

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