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Phone Hell Blog; September, 2008 Archive; Phone Hell Blog
Top Searches: • skype complaints • skype complaints • skype complaints 2008 • verizon complaint telephone hacking • skype phone complaints • www phone in 2008 • complaints skype • verizon phone skype 2009 • verizon complaints 2008 • verizon and skype 2009 • complaints on verizon phone service • skype phone complaints • skype phone complaints 2008 • verizon phone with skype • skype complaints website • skypes complaints • complaints with skype phone • skype complaints 2009 • complaints to skype • wexford klaus zimmermann • skype phone service complaints • skypephone complaints • telephone skype complaints •

FCC to reduce info gathered on phone complaints

09/21/08 02:14

The Federal Communications Commission will be cutting out the amount of information it will take on bad phone service complaints.

There is still no formal memo, but as early as now, consumers are gearing up to file a protest against the action. According to them, this will just lead to more telephone operators intentionally letting their networks to slide down.

Link: Marketplace: FCC to collect less info on phone service

Tags: bad phone service • complaints • fcc • customer service •
0 Comments. - Permalink

Problem with Verizon Phone Rate Quotes

09/19/08 14:28
Trapping customers by misquoting rates. This seems to be the new tactic by Verizon phone managers nowadays.

An informal survey was conducted by the owner of Eyeless Writer and it showed that a significant amount of these calls had phone officers misquoting their rate prices--by as much as 100 times less than the actual price! If that isn't incompetency, then I don't know what it is.

Link: How Bad Can a Cell Phone Company Get?: Verizon Misquotes Rates 93% of the Time

Tags: verizon phone rates • misquoted rates • bad information •
0 Comments. - Permalink

Skype's Downfalls

09/04/08 23:29
Sometimes relying in technology too much can do you harm. Like what happened to Klaus Zimmerman, a computer repairman living in Wexford County, Ireland when someone hijacked his Skype account and edited his personal details. He reported this to Skype's support and luckily he was able to reunite with his account but the sad part is all of his contacts were erased. He's lucky, his attacker did not do nasty stuff like God know what he can do with Skype and Paypal.

Link: Skype ignores PayPal siphoning hijack scheme | The Register

Tags: skype hijacking • hacking • skype • voip security •
1 Comments. - Permalink

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