Phone Hell Blog October Archive

A Termination Fee Issue and Lawsuit

10/19/08 23:51

Telecommunication and connecting to the world wide web has now been made easy thanks to various telecommunications company. Contracts are then served to consumers who would like to avail these services to protect both the consumer and the company's rights to services and profit. One issue which concerns subscribers is about termination fee. Basically, the fee is imposed to subscribers who wanted to terminate their account before the agreed time of termination of the contract. Read a lawsuit which has challenge the foundations behind the termination fee concept.

Link: Law Blog - WSJ.com : Customers Hang up on Qwest's Termination Fee, File Suit

Tags: termination fee • failed service • lawsuit and issues •
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Lost Mobile Phone

Many things can happen when you lose your mobile phone for some period. One of these misfortunate things is having your bill tagged at $1000.00

When this happens, it may be very difficult for you to handle since you had not reported it immediately to your carrier. Report it immediately. You will never know what will happen.

Link: Lost: 1 cell phone Found: 1 huge bill :: CHICAGO SUN-TIMES :: The Fixer

BT in Rurals Fixed

BT, giant telecoms have assured the broadband breakdowns won't happen again like in the past two years in the rural Shetland.

The company pointed to the charged card in the Glasgow to Highland link that allowed phone calls while blocking data block triggered the regular outages.

BT had already replaced the system of charged card and improved their fault reporting system by creating a new hotline between the company and various ISPs.

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