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fairpoint Phone Hell Blog; April, 2009 Archive; Phone Hell Blog
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  • -- ../../local/phonehell/fairpoint

    Customer service is improving, according to Fairpoint Communications

    04/26/09 13:26

    Fairpoint Communication says that its customer service arm is already improving two months after it was noticed by state regulators due to complaints from customers.

    The company has acknowledged that there are still a lot of problems, including long waits on calls and errors in billing, but it also mentioned that things are far better compared to more than two months ago.

    Link: VPR News: FairPoint says customer service is improving


    Tags: fairpoint • state regulators • customer complaints •
    10 Comments. - Permalink

    fairpoint Archives: • April, 2009 •



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