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customer service Phone Hell Blog; February, 2009 Archive; Phone Hell Blog
  • -- ../../local/phonehell/customer_service/index-February-2009-1.html

    Movistar Nightmare

    By Elaine at 02/20/09 06:05

    When I first moved to Uruguay I bought a cell phone with Claro but seeing as they don't have any agreement with a phone company in Ireland I couldn't send messages to, or receive messages from home. As such, I switched to Movistar and was delighted to find that an international text message costs the same as a local one! (1 Uruguayan Peso!) However that has turned out to be the ONLY good thing about this network!

    I first bought a pre-paid phone and found that the price for making a voicecall is insanely high so I went to inquire about a contract. I was told they had a contract that costs $395 monthly which includes 74 call minutes to ANY number, 200 text messages to ANY network and 1000 messages to 2 pre-selected movistar friends. I thought this was a good deal so I took it.

    Read more: Movistar Nightmare [click]


    Tags: movistar • customer service • uruguay cellphones •
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