Phone Hell Blog, comcast

A Horror Story ATT (comcast)

Posted by Website Introductions: (comcast) We all have our stories of hellish conversations with customer service agents, but don't ever think that, in the telecommunications industry, Comcast is the only bad performer. The writer of the following article learned it the hard way, as he transferred to AT and amp;T and encountered issues that are already familiar with him. Read more: A Horror
Tags: att customer service, comcast. Comments: 2.

Comcast says they can t classify customers for service (comcast)

Posted by Poor Verizon Customer: (comcast) Well, I say they can and they do. When you enter the lovely world of voice prompts after calling customer service, you get to choose whether you are calling about your TV service or internet service. To me, that is classifying customers. When you have services available to those intelligent enough to find your back door services, such as Twitter
Tags: comcast, angry csutomers. Comments: 1.

Complain to the Boss (comcast)

Posted by Website Introductions: (comcast) Is Comcast bothering you with its extremely poor customer service Well, it probably isn't your duty, but you have to go through the backdoor to get what you want. And with Comcast, that is through direct communication with Comcast's head of customer service's email hotline. Rick Germano, the head of the customer service department, said that this
Tags: comcast, email hotline. Comments: 4.

Comcast devastated woman by erasing deceased husbands voice (comcast)

Posted by BobP: (comcast) Saw this on the Circuit Cellar BBS : My father passed away two years ago and the one comforting things my mother still had was his voice greeting on her digital answering machine when people called. Although she was reassured everything would remain the same when she switched phone providers to Comcast, her answering machine got switched to
Tags: bad phone service, comcast. Comments: 0.