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comcast Phone Hell Blog; May, 2009 Archive; Phone Hell Blog Top Searches: • comcast telephone instructions • comcast phone instructions • comcast phone instructions • comcast phone problems • comcast telephone • comcast telephone problems • comcast problems november 2008 • comcast phone • comcast phone problems • comcast telephone • comcast telephone troubleshooting • comcast phone issues • comcast telephone instructions • comcast troubleshooting phone • problems with comcast phone service • comcast remote troubleshooting 2009 • troubleshoot comcast phone • does anyone have trouble with comcast phone service2009 • comcast troubleshooting • troubleshooting comcast phone • problems with comcast phone service • comcast phone problem • problems with comcast phone service 2009 • troubleshooting telephony at comcast • comcast phone not working • comcast phone service blog • troubleshooting comcast telephone service • comcast phone follow me • comcast phone issues • comcast phone service instructions • comcast phone number • troubleshooting comcast telephone • | 05/29/09 05:31
We all have our stories of hellish conversations with customer service agents, but don't ever think that, in the telecommunications industry, Comcast is the only bad performer. The writer of the following article learned it the hard way, as he transferred to AT&T and encountered issues that are already familiar with him. Read more: A Horror Story; AT&T [click]
Tags: att customer service • comcast • customer service • poor management •
2 Comments. - Permalink |
By Poor Verizon Customer at 05/26/09 08:00
Well, I say they can and they do. When you enter the lovely world of voice prompts after calling customer service, you get to choose whether you are calling about your TV service or internet service. To me, that is classifying customers. When you have services available to those intelligent enough to find your back door services, such as Twitter and @comcastcares, you are classifying customers. Read more: Comcast says they can't classify customers for service [click]
Tags: comcast • angry csutomers • customer service • management failure •
1 Comments. - Permalink |
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