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cellular Phone Hell Blog; April, 2007 Archive; Phone Hell Blog
  • -- ../../local/phonehell/cellular/index-April-2007-1.html

    Stupid Motorola Cellular Menus

    By Wilbur Corncob at 04/27/07 07:19

    Now I realize this is probably a design feature to making things "easier," though I find it complete absurd.

    The order of items in the various menus changes depending on the "context". For example, sometimes "delete" is the first item in a menu, sometimes its "store", etc.

    Before you are familar with the phone this may be "useful". However, once you are comfortable using it, it slows you down and opens the door for mistakes. I am constantly selecting "store" when I want "delete".

    There is no reason delete can't always be the first item on the menu, or always in the same place.


    Tags: cellular • poor design •
    0 Comments. - Permalink


    Scribble on Your Cell Phone... COMPANY!

    By Wilbur Corncob at 04/20/07 14:17
    Alright I found another phone company hater!

    Hate your Cell Phone Company is a great blog entry on Scribble on the Wall about problems with cell phone companies, "But I absolutely detest the local stores and the people that work there."

    Tags: cellular • customer service •
    1 Comments. - Permalink

    Locked Cellular Phones

    By Wilbur Corncob at 04/08/07 16:41
    Here is a bad idea that doesn't work.

    Big Business aparently knows they do such a poor job of serving their customers that they need a way force you to be their customer.

    Many cellular companies sell you a phone and "lock" it to work on only on their service. That is, you can't pop in their competitors sim card and use the phone.

    The goal would appear to be to keep you from changing cellular carriers. The result is of course irriated and pissed off customers.

    I always though the best way to make and keep customers was to make them satisfied not angry. The phone lock of course serves only to anger customer because for a small fee (or some tedious search on the internet) they can easily unlock the phone and use it with the carrier of their desire.

    Locking cellulars to a specific carrier is simply a bad idea to begin with and doesn't work!

    Tags: cellular • customer service •
    8 Comments. - Permalink

    cellular Archives: • May, 2008April, 2007





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