bad information Phone Hell Blog; September, 2008 Archive; Phone Hell Blog Top Searches: • bad information about telephone • bad information of phones •
Trapping customers by misquoting rates. This seems to be the new tactic by Verizon phone managers nowadays.
An informal survey was conducted by the owner of Eyeless Writer and it showed that a significant amount of these calls had phone officers misquoting their rate prices--by as much as 100 times less than the actual price! If that isn't incompetency, then I don't know what it is.
