Phone Hell Blog, bad customer service

DirecTV Customer Service Objective: Treat your customers as bad as possible (bad customer service)

Posted by Wilbur Corncob: (bad customer service) Email to: Chase Carey, CEO DirecTV, now Larry Hunter, Acting CEO A few months ago I emailed you about trouble that I had in getting my DirecTV service moved on March 20, 2009. I was without service for 3 weeks and the process of getting my service moved was an exercise in extreme frustration. Though I had been repeatedly told that I would
Tags: directv, punishing customers. Comments: 0.

VBuzzer Fax Service for the Birds (bad customer service)

Posted by Wilbur Corncob: (bad customer service) A while back vbuzzer informed me they had a fax service to go with their VOIP service. I didn't need to send a fax until today. I can't stand using windows, but figured to "print" / fax one document it would be ok. I fired up my laptop ftpd' the file over, and printed to the vbuzzer fax. It gives me an error "The total free pages you have sent
Tags: vbuzzer, voip fax. Comments: 7.

MoviStar Rip Off in Colombia (bad customer service)

Posted by Wilbur Corncob: (bad customer service) Last year my wife purchased a cellular phone from a Movistar dealer in Colombia and signed up for prepaid service. Everything worked great at first. She left Colombia on April 25, 2007 and took her phone with her. She returned to Colombia on Nov 4, and purchased a card to add funds to the prepaid phone. She was not allowed to add funds to the
Tags: movistar, colombia. Comments: 12.