What should happen when your company develops a hot new product that you have a pretty good idea will be so smart it will take the world by storm? Perhaps a little research into whether you can actually accommodate and support those products?
You would think. Not so for the iPhone in New York. People are actually finding themselves unable to purchase this smart little phone that is all the rage.
Rumors abound about why those with a New York City zip code were unable to purchase an iPhone on AT&T's website. AT&T issued retarded statements referring to a normal change in promotions and offerings. How stupid is that to say? People without a NYC zip code could put that old iPhone right in the cart and check out!
Another rumor was going around that it was due to fraud reasons that NYC zips couldn't access the shopping cart and check out. Although nobody really said what the issue was that only happens in NYC!
I know for a fact that providers of data products aren't real prepared when their product gets hot. I mean, just look at both Verizon ADSL and Comcast in my neighborhood. When I first moved here, for two years the Verizon ADSL internet hummed along without a problem. As more and more young families and business people moved in, the usage increased and the service crawled along if it worked at all. Their claim? I was too far away from their office and they had to cut my speed in half.
Why can't these companies just be honest for a change? Couldn't AT&T just come out and say, "wow, we didn't expect this kind of response and I am afraid we will have to find some solutions to the glut of data usage in NYC?"
Maybe AT&T is full of politicians. Maybe that's what all the politicians did for a living before they were politicians?
Link: AT&T Stops iPhone Sales in NYC | Gadget Lab | Wired.com
